Privacy Policy

Last updated: November 20th 2025

At Department, protecting your privacy is paramount. This policy outlines transparently how we collect, use, disclose, and safeguard your personal information on www.department.global, in full compliance with Quebec’s Law 25 and applicable Canadian laws.

  1. Information We Collect
    We limit data collection to what is strictly necessary for our operations.

A. Information you provide voluntarily

  • Identity & Contact: Name, email, phone number (via our forms).

  • Careers: Resumes, portfolios, and cover letters (for job applications).

  • Communications: The content of your correspondence with our team.

B. Information collected automatically

  • During your visit, analytical tools capture certain anonymized data:

  • IP address (anonymized), browser type, and device.
    Site navigation path, pages viewed, and visit duration.
    Approximate location (city/country).

  1. How We Use Your Information
    Your data is used exclusively to:

  • Communicate: Respond to project inquiries or collaboration requests.

  • Recruit: Process and evaluate job applications.

  • Optimize: Improve website performance and user experience (UX).

  • Administer: Manage client relationships and billing, where applicable.

  1. Sharing and Disclosure
    We never sell your data.
    Access is restricted to Department employees who require it for their duties. However, we may share specific data with trusted third-party service providers for:

  • Website hosting.

  • Traffic analysis (e.g., Google Analytics).

  • Technical or marketing management (e.g., CRM).

If these providers are located outside Quebec, we ensure via contract that your data receives an equivalent level of protection.

  1. Cookies and Tracking
    Our website uses cookies to function correctly and analyze traffic:

  • Essential: Required for security and navigation.

  • Analytical: To understand how our audience uses the site.

You may manage your preferences via our consent banner or your browser settings.

  1. Security and Retention
    We implement rigorous physical and digital security measures (HTTPS protocol, restricted access) to protect your information against loss, theft, or unauthorized access.
    We retain your personal information only as long as necessary for the purposes set out in this policy or to comply with legal obligations. Once this period expires, data is securely destroyed or anonymized.

  2. Your Rights
    In accordance with the law, you have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate information.

  • Withdraw your consent for the use of your data.

  • Request the deletion of your data (subject to legal retention obligations).

  1. Changes to this Policy
    Department reserves the right to update this policy to reflect legislative or operational changes. Any modifications will be posted on this page.

  2. Privacy Officer
    To exercise your rights or for any questions regarding this policy, please contact our designated Privacy Officer:
    Tai Phan - Co-Founder & Chief Operating Officer - Tai@department.global